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Messages

Parent message attention

Failed and skipped sends stay visible until the centre retries, fixes setup, or contacts the family another way.

Failed

1

Provider or delivery error

Skipped

1

Setup or contact missing

Retry SMS cost

$0.08

Little Learners Richmond

Daily message check

Use this when a message did not send cleanly

Enrolio keeps failed and skipped sends visible so staff do not assume a parent was contacted when the provider was not ready.

  1. 1Check failed or skipped sends
  2. 2Fix provider setup or missing contact details
  3. 3Retry the message
  4. 4Open the family if staff need to call instead

Needs follow-up

Fix provider setup or contact details, then retry from here.

Review setup
FailedRetry neededSMS

Sarah Nguyen

Mia - 0412 000 112

Hi Sarah, thanks for your enquiry for Mia. We may have a toddler-room place opening soon.

Provider credentials need attention before SMS can send.

$0.08 AUD

Open family
SkippedSetup blockedEmail

Daniel Brooks

Oliver - daniel@example.com

Thanks for booking a tour. We look forward to showing you the preschool room.

Local preview mode recorded this instead of sending.

No SMS cost

Open family